Posted: Mar 3, 2021

Deputy Commissioner of Mental Health Services

Salary: $60,722.48 - $176,528.85 Annually
Application Deadline: N/A
Health Services

The Massachusetts Department of Mental Health (DPH) is seeking a dynamic and strategic administrator to provide overall day-to-day administration and oversight of the division, including the operation of inpatient continuing care facilities, and the development and integration of a system of state operated and contracted community based services across the state.  The Deputy Commissioner establishes a strategic vision for DMH policy, programs, and services, that fulfills the agency mandate to provide a comprehensive system of care for adults with serious mental illness, co-occurring conditions, criminal justice involvement, and high social determinant needs. The selected candidate will lead the implementation of this vision to ensure that services and supports are coordinated and integrated across the spectrum of service providers and child serving agencies.

The Deputy Commissioner must be able to manage and coordinate multiple and competing priorities, while continuously representing DMH on many cross-agency policies and planning initiatives that promote programs which encourage consumer participation, empowerment, and recovery.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Provides overall leadership to the Area Directors of the Mental Health Services Division to procure and implement DMH’s community system of care and inpatient services.
  • Executes an efficient system of control of the division by establishing performance expectations, standards and evaluation of outcomes.
  • Champions opportunities to continuously improve DMH’s capacity to provide effective and efficient services that are data driven, seamless, consumer/family focused and recovery oriented.
  • Plans and implements agency-wide initiatives for the Department by ensuring all strategies are inclusive of voices of people with lived experience and focused on recovery.
  • Supports initiatives that provide greater integration within behavioral health, physical health and well-being and independence for consumers with mental illness.
  • Provides administrative oversight of DMH’s Office of Inpatient Management and ensures full alignment with all inpatient admission demand points; monitors efficiency and effectiveness of the DMH inpatient and community systems.
  • Reviews budgetary, quality management and utilization rates on an ongoing basis to ensure the services provided are in accordance with all performance standards.
  • Determines organizational structure and financial priorities of the division by evaluating the availability of fiscal and human resources relative to the needs of consumers.
  • Recruits, motivates, and supervises a diverse group of highly skilled mental health professionals and administrators including management oversight of programmatic offices.
  • Develops staff through timely feedback and use of appropriate Human Resource policies to foster and facilitate the ability of staff to achieve highest level of professional growth and performance.
  • Serves as the lead/primary representative for the department and division at legislative hearings, conferences, meetings, forums, interagency committees, task forces, professional organizations, and citizen advisory groups to inform and educate a wide constituency of mental health stakeholders regarding goals, policies and programs.

Preferred Qualifications

  • Proven knowledge of the principles and practices of management, including service delivery and program development, planning, budgeting, organizing, and balanced decision making.
  • Broad knowledge of the mental health system including the operation of innovative service delivery that promotes health equity, individual rehabilitation, and recovery.
  • Experience with policies and services to treat co-occurring mental health and substance use disorders.
  • Demonstrated understanding of criminal justice reform, policies and services that promote diversion from incarceration.
  • Advanced clinical skills which inform administrative decision making.
  • Ability to establish credibility and be decisive; recognize and support organizational policies, needs assessment and priorities.
  • Understanding of public and private financial and operating systems.
  • Superior leadership experience, particularly in cultivating high-performing teams, and in developing and maintaining excellent relations with staff, providers, community members and vendors.
  • Ability to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage.
  • Capacity to recognize the need for proactive change to adapt and motivate others including values, strategies, goals and plans in response to changing conditions.
  • Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook.
  • Given the population served, bilingual or multilingual fluency.

Department of Mental Health (DMH) Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers and communities.


Total Compensation

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it is more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium
  • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs
  • Low cost basic and optional life insurance
  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time
  • Tuition Benefit for employee and spouse at state colleges and universities
  • Long-Term Disability and Extended Illness program participation options
  • Incentive-based Wellness Programs
  • Professional Development and Continuing Education opportunities
  • Qualified Employer for Public Service Student Loan Forgiveness Program


Pre-Offer Process

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.  For more information, please visit

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.




Applicants must have at least (A) eight (8) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least five (5) years must have been in a managerial capacity.


An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.